​Last updated: 26 July 2025

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Studio Kühü (“we”, “us”, “our”) is committed to respecting and protecting your privacy. This Privacy and Cookies Policy explains how we collect, use, store and safeguard your personal information when you visit or interact with our website https://studiokuhu.com. For the purposes of the General Data Protection Regulation (GDPR) and UK GDPR, Studio Kühü is the data controller.

By using our website or services, you acknowledge and agree to the practices described below. This policy should be read alongside our Terms and Conditions.

1. What Personal Information We Collect

We may collect the following personal data:

• Information you provide voluntarily, including your name, email address, delivery address, and country when you contact us, make a purchase, subscribe to our newsletter, or create an account.

• Technical data automatically collected during your visit, such as your IP address, browser type, device data and pages visited.

We only collect and use your information where necessary to provide our services, and always in accordance with data protection laws.

2. How We Use Your Data

We use your data to:

• Fulfil and deliver orders

• Process transactions and provide receipts

• Respond to enquiries

• Send newsletters (with your consent)

• Improve and personalise your experience on our site

• Maintain records for tax and legal compliance

• Provide customer support

3. Legal Basis for Processing

We process your data to fulfil our contractual obligations to you (e.g. for purchases). For marketing and newsletters, we rely on your explicit consent. You may withdraw your consent at any time by contacting us at contact@studiokuhu.com.

4. Data Storage and Retention

We retain your personal data only as long as necessary for the purposes stated above or to meet legal requirements (e.g. accounting). We implement industry-standard security measures to store and protect your data. Once data is no longer required, it is securely deleted.

5. Third-Party Sharing

We may share your data with carefully selected third-party service providers who assist us with:

• Payment processing

• Website hosting (Wix.com)

• Email marketing

• Order fulfilment and logistics

These partners are bound by data protection agreements and are only allowed to use your data for the intended purpose. Once you leave our website, our policies no longer apply, and we encourage you to review the privacy policies of any third-party websites you access.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure our site functions properly

• Analyse how visitors use our site

• Improve performance and user experience

• Display embedded content (e.g. Instagram)

You can accept, decline or manage cookies via our cookie banner or your browser settings.

6a. Session Recordings

We use session recording tools to better understand how visitors interact with our website and to improve the overall user experience. These tools record anonymous behavioural data such as clicks, scrolling, and navigation patterns.

• What is collected: No personal information such as form entries, payment details, or sensitive data is recorded.

• Purpose: This helps us identify usability issues, understand visitor journeys, and improve our website and services.

• Data protection: Recordings are anonymised, stored securely with access restricted to authorised staff, and deleted after 90 days. They are not used to identify individual users.

• Opt-out: You can opt out of tracking by adjusting your browser settings, rejecting non-essential cookies via our cookie banner, or contacting us directly at contact@studiokuhu.com.

7. Your Data Rights

Under data protection laws, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request data deletion

• Restrict or object to how your data is processed

• Request data portability

To exercise any of these rights, contact us at contact@studiokuhu.com.

8. External Links

Our website may contain links to other sites. While we aim to include safe and relevant links, we are not responsible for the privacy practices or content of external websites.

9. Email Newsletter

You may choose to subscribe to our newsletter to receive updates about our work and offerings. Subscriptions are voluntary and securely stored. We track activity such as opens, link clicks and engagement to help improve future communications. You can unsubscribe at any time via the link at the bottom of each email.

10. Security Measures

We take data security seriously and follow accepted industry standards to prevent unauthorised access, loss or misuse of your data. Sensitive information (e.g. card details) is encrypted using TLS. However, no system is 100% secure and we cannot guarantee absolute protection.

11. Disclosure

We may disclose your data to comply with legal obligations or in connection with a breach of our terms and conditions.

12. Cookie Policy

What are cookies?
Cookies are small files stored on your device when you browse websites. They help us remember your preferences, analyse traffic and improve functionality.

Types of cookies we use:

• Essential cookies – Required for website operation

• Performance cookies – Help us analyse usage

• Embedded content cookies – Enable content like Instagram or Google Fonts

Third-party cookies:
Some cookies come from third-party platforms like:

• Wix.com – Website provider

• Google Fonts – Typography

• Instagram – Social media embedding

• Facebook Pixel – Analytics/advertising (if used)

You can change your cookie preferences at any time via the settings widget or your browser.

13. Changes to This Policy

We may update this policy occasionally. Significant changes will be highlighted on this page or on our homepage. We encourage you to review this policy regularly.

14. Contact Us

For questions or concerns about your personal data or this policy, please contact:

Mariana Leyva
Studio Kühü
📩 contact@studiokuhu.com

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If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk

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🌱 Thank Ü for visiting Studio Kühü.

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